Delivery Charges

Packing and delivery charges for Europe are fixed to $ 8.78 product’s typology regardless. In case of shipping abroad, tarifs vary fro a minimum of $ 10.05 for USA, Canada, Latin America, and Russia, to a maximum of $ 13.99 for all others countries: anyway it will be possible to view the amount of delivery charges of your order before introducing your payment details. The table below includes shipping costs and estimated delivery times effective for any product purchased on MerchandisingPlaza.

1. Charges, conditions and delivery times

Warning: any customs duties will be charged when the package arrives to the destination country. These fee are charged to the customer. MerchandisingPlaza has got no control of such duties, which can slightly vary depending on the country. For more informations we suggest to contact the customs authorities of your country.

Warning: Delivery times in the table are approximate and binding not by any means.

Warning: Tarifs in the table are referred to the purchase of a single product. For multiple purchases $ 1.65 a product will be charged.

2. Delivery times

The “delivery time” (indicated in the previous table) consist in the period of time required  by courier to deliver the goods. In order to know the exact shipping time of the purchased goods you have to add to the delivery times the times for the preparation of the items (these times vary from product to product). The purchase confirmation email contains the exact number of  days it takes to deliver  the goods. The shipment will be carried out also when the whole order is not complete. For example, if an order includes an item with a processing time of 2 days and one of 5 days, the shipment will take place in two different moments with a unique cost for the shipment. Times are  indicative, in any case Merchandisingplaza will inform the customer via email in case that estimated arrival date shall undergo remarkable delay.

4. Order Status

It is possible to control the status of the shipment of the order from the following day of the shipment. After the shipment, Merchandisingplaza will inform the customer via email: by making click on the link included inside the email the customer can enter the status of the shipment on merchandisingplaza.com. Once  the parcel has been given to the express courier the link above mentioned will be available in the page called “My orders”: in this case, in order to control the status of the order (delivery date, etc), the Customer will click on “My orders” and will digit his email address and password. In this way you will be able to accede to the list of your own orders. By clicking on the link of the order, it will appear the details concerning the status of delivery.

4. Failed delivery

If the items purchased are not delivered within the period specified inside the purchase confirmation email, in order to control the status of “My orders” or to get in touch with our customer care. We will oversee the situation through the competent delivery company